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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
dan-certaservice
Level 2
posted
‎January 04, 2022 10:18 AM
last updated ‎January 04, 2022 2:18 AM

Does anyone have an issue today with the banks not connecting?

I RECONNECT AND IT SAYS ALL COMPLETE BUT THEY DONT CONNECT
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6 REPLIES 6
GeorgiaC
QuickBooks Team
QuickBooks Team
‎January 04, 2022 10:28 AM

Does anyone have an issue today with the banks not connecting?

Thanks for joining us here on the Community, dan-certaservice :)

 

We're not aware of any widespread issues with bank connections, can we check which specific banks you're connected to and if you see any error messages or codes when updating these? 

 

 

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dan-certaservice
Level 2
‎January 04, 2022 10:30 AM

Does anyone have an issue today with the banks not connecting?

Hi - it is Santander and Paypal - thanks 

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Ashleigh1
QuickBooks Team
QuickBooks Team
‎January 04, 2022 10:57 AM

Does anyone have an issue today with the banks not connecting?

Hi Dan, do you get any error codes or error messages on both your Santander and Paypal account? 

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dan-certaservice
Level 2
‎January 04, 2022 11:02 AM

Does anyone have an issue today with the banks not connecting?

no - i reconnect them, go through the process, it says all done and i get the tick, then it tries to reconnect them and says it cant and they need reconnecting again.......

same every time  

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dan-certaservice
Level 2
‎January 04, 2022 11:10 AM

Does anyone have an issue today with the banks not connecting?

it seems to have sorted itself out now somehow! - thanks for your help 

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Ashleigh1
QuickBooks Team
QuickBooks Team
‎January 04, 2022 11:15 AM

Does anyone have an issue today with the banks not connecting?

That is great to hear Dan, if you have any more Q's please reach back out to us again, Your most welcome, have a lovely day. 

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