Some of our users are also experiencing the same thing, Jmunns98. This is already reported to our engineers.
While we're waiting for a fix to be rolled out, I'd suggest reaching out to our customer care support. We're taking notes of our users who are affected by the issue. Here's how:
- Click Help inside QuickBooks Online.
- Select Contact Us.
- Enter "HSBC error 105" in the description field, then click Let's talk.
- Select either Start a chat or Get a callback.
In the meantime, you can import bank transactions manually using the Excel CSV file.
Don't hesitate to visit the Community if you have other banking concerns. We're open 24/7.