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userbrickproject-uk
Level 1

Hi all. Our business bank account recently sent us some compensation to say sorry for poor service. Any ideas how this should be categorised please? Thanks so much.

 
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Best answer November 03, 2021

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MarkAg
Level 1

Hi all. Our business bank account recently sent us some compensation to say sorry for poor service. Any ideas how this should be categorised please? Thanks so much.

I am not a qualified accountant. I just had this exact question myself and asked our accountant. They set up a new category: 'Other Sundry Income' and used 'No VAT (sales)'. Make a note in the memo what the income was for. 

 

 

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3 REPLIES 3
Ashleigh1
QuickBooks Team

Hi all. Our business bank account recently sent us some compensation to say sorry for poor service. Any ideas how this should be categorised please? Thanks so much.

Hello Userbrickproject-uk,

 

Welcome to the Community page,

 

We would advise you speak to a trained and qualified accountant who would be able to help and tell you what it needs to go to as we are not trained accountants just technical support. 

MarkAg
Level 1

Hi all. Our business bank account recently sent us some compensation to say sorry for poor service. Any ideas how this should be categorised please? Thanks so much.

I am not a qualified accountant. I just had this exact question myself and asked our accountant. They set up a new category: 'Other Sundry Income' and used 'No VAT (sales)'. Make a note in the memo what the income was for. 

 

 

userbrickproject-uk
Level 1

Hi all. Our business bank account recently sent us some compensation to say sorry for poor service. Any ideas how this should be categorised please? Thanks so much.

Thanks so much, we really appreciate your input. That sounds like it's about right. Have a lovely evening. 

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