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Hi, Does anyone know when the MTD solution for FRS will be available? Bridging software "Submit with spreadsheet" option isn't showing for me. Thanks, DavidR

 
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Best answer 03-12-2019

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QuickBooks Team

Re: Hi, Does anyone know when the MTD solution for FRS will be available? Bridging software "Subm...

Thanks for getting back to us, @david-robinson

 

I appreciate you disconnecting and reconnecting your agent services account to HMRC for re-authorisation. 

 

There is currently an ongoing investigation about the error message when submitting the FRS VAT return through the MTD Bridging Tool.  Our product engineers are actively working to get this issue resolved. 

 

With this, I'd suggest contacting our QuickBooks Online (QBO) Support Team. They'll be able to add your company to the list of affected users. By doing so, they'll be able to send you notifications about the updates for this issue. 

 

Here's how to reach out to them: 

 

  1. Go to https://help.quickbooks.intuit.com/en_GB/contact.
  2. Select QuickBooks Online
  3. Choose Managing Your VAT under What can we help you with?
  4. Scroll down the page, then click Get Phone Number

 

For more information about this, I've added a great article that you can check out: Submit a VAT Return through Bridging Software - MTD for Small Businesses

 

Please let me know how it goes on your end, @david-robinson. If you have follow-up concerns, I'm just one comment away. Rest assured, the Community will always have your back. Take care and have a great day!

5 REPLIES 5
QuickBooks Team

Re: Hi, Does anyone know when the MTD solution for FRS will be available? Bridging software "Subm...

Greetings, david-robinson.


I’m happy you turned to the Online Community about submitting tax returns via MTD. Allow me to share some information about this.


We don't have a specific time frame yet but rest assured, we’ll keep you posted here in the Community for any updates once received. You can also visit the QuickBooks Blog site to check the latest news and enhancements about the product.


Currently, you’ll have to continue with using the bridging solution tool to submit the tax return. For the Submit with spreadsheet button to show up, make sure you already completed the following:

 

Once completed, you can now proceed with filing the VAT return.


The information I provided should point you in the right direction filing the tax form.


Let me know if you get the chance to try all these suggestions and what the results are. I'll jump right back in to assist you further.

 

Established Member

Re: Hi, Does anyone know when the MTD solution for FRS will be available? Bridging software "Subm...

Ho Rasa-Lila,

 

Many thanks for the quick reply. I'm not an agent, I'm trying to use the bridging software for my own company. 

I've tried disconnecting & then reconnecting to HMRC to  grant authority again. That worked on the HMRC side, but then I got the following error message in QB: "An unexpected error occurred. Please try after some time".  The "HMRC connection" is showing in the settings page as on.

Do you have any other suggestions?

Thanks again, 

DavidR

 

 

QuickBooks Team

Re: Hi, Does anyone know when the MTD solution for FRS will be available? Bridging software "Subm...

Thanks for getting back to us, @david-robinson

 

I appreciate you disconnecting and reconnecting your agent services account to HMRC for re-authorisation. 

 

There is currently an ongoing investigation about the error message when submitting the FRS VAT return through the MTD Bridging Tool.  Our product engineers are actively working to get this issue resolved. 

 

With this, I'd suggest contacting our QuickBooks Online (QBO) Support Team. They'll be able to add your company to the list of affected users. By doing so, they'll be able to send you notifications about the updates for this issue. 

 

Here's how to reach out to them: 

 

  1. Go to https://help.quickbooks.intuit.com/en_GB/contact.
  2. Select QuickBooks Online
  3. Choose Managing Your VAT under What can we help you with?
  4. Scroll down the page, then click Get Phone Number

 

For more information about this, I've added a great article that you can check out: Submit a VAT Return through Bridging Software - MTD for Small Businesses

 

Please let me know how it goes on your end, @david-robinson. If you have follow-up concerns, I'm just one comment away. Rest assured, the Community will always have your back. Take care and have a great day!

Community Contributor *

Re: Hi,Does anyone know when the MTD solution for FRS will be available?Bridging software "Submit with spreadsheet" option isn't showing for me.Thanks, DavidR

Now we are in the new Tax Year and MTD is live, do we have a date for when MTD FRS VAT Returns can be supported within QuickBooksOnline?

 

I need to do my VAT Return...

 

Thanks

Steve

QuickBooks Team

Re: Hi,Does anyone know when the MTD solution for FRS will be available?Bridging software "Submit...


Hello ChitSt,

 

FRS VAT returns through MTD have been supported since 1st April. You can submit these normally, by connecting to your MTD enabled gateway account.

 

Please let us know if you have any further questions.

 

Thanks,

 

Talia