Hi, How do you post a customer payment and be able to capture bank charges?

Hello there, LOPorterdale. Let me help you record customer payments and capture bank fees in QuickBooks Online.

To begin with, you need to receive the full invoice payment and then post it to the Undeposited Funds. Here's how:

1. Go to Sales and click Invoices.
2. Select Receive payment for the specific invoice.
3. Fill out the necessary details.
4. In the Deposit To dropdown, choose Undeposited Funds.
5. On the Outstanding Transactions, select an open invoice to apply the payment. 
6. Click Save and Close to record the customer payment.

After receiving the payment, we need to record a bank deposit. This is where we record bank fees. You can follow the steps below: 

Here's how:

1. Click the + New button and select Bank Deposit. 
2. From the Account dropdown, choose the account you want to put the money into.
3. Mark the invoice payment you received previously from the Select the payments included in this deposit section. 
4. Scroll down to the Add funds to this deposit section.
5. In the Account column, add an expense account for the fee.
6. On the Amount field, enter a negative fee amount. 
7. Review the deposit total with the bank fee.
8. Select Save and close or Save and new.

For a detailed guide, refer to this article: Record and make bank deposits in QuickBooks Online.

Additionally, you can visit these links to help you categorize your transactions and reconcile your account accurately:

• Categorize and match bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

Keep me posted in the comments if you have further concerns about recording bank charges in QuickBooks Online. I'm always ready to help. Take care.