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useramanda-dolce
Level 1

Hi, I can’t complete bank account with QuickBooks? It’s state Authorisation failure? Please advice.

 
1 REPLY 1
Adrian_A
Moderator

Hi, I can’t complete bank account with QuickBooks? It’s state Authorisation failure? Please advice.

I'll take it as this is a new bank connection, useramanda-dolce.

 

I recommend validating the bank credentials first on your financial institution's website. Once verified, try connecting bank account again on your QuickBooks Online account by following the steps below:

 

  1. From the Transactions tab, select Banking.
  2. Click Connect account.
  3. Enter or select your bank.
  4. Enter the sign-in info you use for your bank's website.
  5. When you're ready, select Sign-in.

 

Once connected, you can now categorise the transactions. I've added these links for more information:

 

 

I want to make sure everything is taken care of for you, please let me know how it goes or if you have any other issues or concerns.

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