Welcome to the Community, Carlene. You can seamlessly link your HSBC Kinetic account using the QuickBooks mobile app. I’m here to guide you through the process.
Beforehand, may I know what specific errors you've encountered in connecting your account? You can also share screenshots so we can have a clearer understanding of your end. Any additional information would be much appreciated.
You can use the QuickBooks mobile app to connect your account. This mobile-to-mobile connection allows you to link and manage your bank directly through the app.
Here’s how you can connect your bank on an iPhone or iPad (iOS)
- Click the profile icon.
- Choose Settings and then Bank accounts.
- Select the Plus (+) icon.
- Search for your bank by name or URL.
- Enter the sign-in info you use for your bank's website.
- When you're ready, click Sign-in.
Here’s how you can connect your bank on a phone or tablet with Android:
- Click the menu ☰ icon.
- Select Settings and then Bank accounts.
- Hit the Plus (+) icon.
- Search for your bank by name or URL.
- Enter the sign-in info you use for your bank's website.
- When you're ready, select Sign-in.
You can check out this article for the detailed steps on how to connect your bank.
Additionally, I'll add this article to ensure everything is accurately organized: Categorise online bank transactions in QuickBooks Online.
By linking your account, you’ll gain real-time financial updates, making financial management more efficient and precise. You can also create a new discussion here in the Community space for assistance.
