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How do I completely delete my account?

QuickBooks Team

How do I completely delete my account?

Hi there, @benjaminsimpson91


Welcome to the Community. You can only delete your account completely if you've signed up within the last 60 days. All you have to do is to 'purge' the company so you can start over.


Here's how to purge a company:


  1. Log in to your QuickBooks.
  2. Navigate to your homepage.  
  3. Replace the end of URL from homepage to purgecompany. See example below: 

     4. A pop-up screen will show a summary of the items to be deleted.
     5. Enter the word “YES” to delete the data. 
     6. Click OK to complete the process.


Once done, click Wipe Data. You'll then be rerouted back to your homepage.


If your books are 60 days old or older, the option is to unsubscribe. QuickBooks will delete all your data a year after cancelaton, thus, you'll still have read-only access to your data within that period.


Read through our help article: Cancel your QuickBooks Online subscription. It also includes link with a steps to cancel your subscription through an app store if you subscribed through mobile apps.


For future reference, you can check out this help article: Move your lists to QuickBooks Online. It helps you learn about moving your suppliers, customers, stock, and chart of accounts to save time from having to set it up again. 


Feel free to message us again if you have more questions. We're always here to help. Cheers!