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langhorn_s
Level 1

How do I remove duplicate transactions Quickbooks has imported from the bank by error? (Same transactions imported 3 times)

Quickbooks is connected to my bank account and has automatically imported the same transactions on one date 3 times witch some sort of glitch (only 1 date is affected). How do I remove the duplicates so they don't show as uncategorised expenses, please?
3 REPLIES 3
JessT
QuickBooks Team

How do I remove duplicate transactions Quickbooks has imported from the bank by error? (Same transactions imported 3 times)

Hi langhorn_s,

 

Duplicates come out very rarely when there is an issue with the bank connection. The good thing is we can easily exclude and delete them to avoid adding them to your books. I'll walk you through the steps.

  1. Click on a duplicate or check the boxes of multiple duplicates.
  2. Click the Exclude option.
  3. Go to the Excluded tab.
  4. Select the transactions again.
  5. Choose Delete.

That will do it. You can also check about categorising and matching bank transactions for your additional reference.

 

I'm just right here if you have other concerns about your duplicates.

SarahB13
Level 1

How do I remove duplicate transactions Quickbooks has imported from the bank by error? (Same transactions imported 3 times)

I've followed your instructions to Exclude the duplicated transactions but where's the Excluded "tab" so I can delete the duplications?

 

Ashleigh1
QuickBooks Team

How do I remove duplicate transactions Quickbooks has imported from the bank by error? (Same transactions imported 3 times)

Hello sarahB13, 

 

So to fully delete the excluded if you go to 

 

Banking tab>banking> then you should see 3 headings one says for review, next is categories and the last one is excluded> if you click on the excluded one it will show you all the excluded transactions you have> if you tick the little box next to where it says date, it will tick all the transactions in this page> then a black bar will appear under the 3 heading saying undo or delete> if you click on delete it will remove them totally out of your Quickbooks account for you.  

 

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