cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
raymond2
Level 1

How do i reopen a reconciled period to adjust an entry therein?

The amount entered is correct but the entry was posted as a transfer instead of a Customer Receipt. Therefore I need to adjust to correct my vat report and reduce my debtor balance
1 REPLY 1
GeorgiaC
QuickBooks Team

How do i reopen a reconciled period to adjust an entry therein?

Hey raymond2, 

 

 

You cannot change the transaction type so to correct this you will need to delete the transfer and create the sales receipt manually. 

 

To delete, open the transfer and go to More > Delete on the toolbar, a warning message will appear that this has been reconciled - select ok to delete. The beginning balance of your reconciliation will now be out by this amount.

 

To correct, enter the sales receipt with the correct date, amount, and payment information, then reconcile this by going to the Cog Wheel > Reconcile, select the bank account, and enter the ending balance and ending date as of the last reconciliation. The transaction will appear to be reconciled, select this and then finish and save the reconciliaiton.

 

 

Thanks 

Need to get in touch?

Contact us