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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
MG1124
Level 1

How to categorise refunds as not income

I am using Quickbooks for sole traders. 

A refund from merchant is not income. How can I categorise it in a way on Quickbooks to avoid it being recognised as income? For example, when I’m charging my EV the merchant always deduct £20 from my bank and refund me the difference if I used up less than £20

1 REPLY 1
JamesDuanT
Moderator

How to categorise refunds as not income

Correctly categorising the refund will adjust the overall expense previously reported in your account, MG1124.

 

Refunds from your merchants are recorded as an Income-type transaction. Be sure to select the same category used for the original expense. This ensures the total expense for that category is adjusted appropriately.

 

I recommend consulting with your accountant to ensure the refund is categorised accurately. You can also refer to the article, Understanding allowable and disallowable expenses, for more detailed information on expense categories.

 

Feel free to reach out if you need further assistance.

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