Helping you link your HSBC kinetic account is my priority, jimmyec1-hotmail.
Did you encounter any specific error while trying to connect your account? For now, you can follow the step-by-step process below in linking your account in QuickBooks Online.
However, if you're still unable to link your account, I'd recommend visiting your bank's website and copy its URL. Then, paste it in the Connect an account window's search box. This will let you log in to your correct bank.
Here's how:
Once connected, QuickBooks will automatically download your most recent transactions. To help you manage and categorise your bank transactions, see these articles for your reference:
Categorise and match online bank transactions in QuickBooks Online.
Add and match downloaded bank transactions [Video]
Additionally, if you want to bring in your older statements, you can manually import them by following the steps in this article: Manually upload transactions into QuickBooks Online.
If I can be of help while linking your account in QuickBooks, feel free to let me know by adding a comment below. I'll be more than willing to lend you a hand. You have a wonderful day.
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