cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about connecting your bank and credit cards in QuickBooks Online
jtizzkitchens
Level 1

I can't connect my Barclays bank to my account. Is this a long standing issue or just a blip?

I've just signed up to QB, went to link my accounts and says it's unavailable, try again later. Just wondering how long this issue has been going on for.

1 REPLY 1
Nathania_P
QuickBooks Team

I can't connect my Barclays bank to my account. Is this a long standing issue or just a blip?

Hi Jtizzkitchens. No, this isn't a long-standing issue or a permanent bug. It’s likely a temporary communication 'blip' between the bank's servers and ours.

 

Because Barclays uses Open Banking, they have strict security layers that can occasionally time out during the initial setup. To resolve this, please try refreshing your page and attempting the link again. Keep in mind that Barclays will require a few additional authentication steps on their end (usually via your banking app) to authorize the connection.

 

I've included a helpful article here that walks you through the process of connecting your bank and credit card accounts: Connect your bank or credit card to QuickBooks.

 

If you’re still seeing that 'unavailable' message after refreshing, please reach out to us again. We're always here to help. 

Need to get in touch?

Contact us