Hi ruth12,
We receive a report about not being able to connect to Santander Bank. Our engineers are working to get this fixed as soon as possible. I recommend contacting our support team to include you on the affected list of users.
Here's how to reach them:
- Sign in to your account.
- Click Help.
- Select Contact Us.
- Type your concern.
- Click Let's talk.
- Select Get a callback.
I have added this link for more information about banking: Banking for QuickBooks Online (QBO).
Reply to this thread if you need further assistance. I'll be here to help