cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
Highlighted
Level 1

I can't connect to Santander bank. I think there is a problem as it has not been syncing for a while now. The advice was to disconnect/reconnect but I cannot reconnect.

 
1 REPLY 1
Highlighted
QuickBooks Team

I can't connect to Santander bank. I think there is a problem as it has not been syncing for a while now. The advice was to disconnect/reconnect but I cannot reconnect.

Hi ruth12,

 

We receive a report about not being able to connect to Santander Bank. Our engineers are working to get this fixed as soon as possible. I recommend contacting our support team to include you on the affected list of users. 

 

Here's how to reach them:

  1. Sign in to your account.
  2. Click Help.
  3. Select Contact Us.
  4. Type your concern.
  5. Click Let's talk.
  6. Select Get a callback.

I have added this link for more information about banking: Banking for QuickBooks Online (QBO).

 

Reply to this thread if you need further assistance. I'll be here to help