Hi, @exmoorrrv. A persistent buffering screen when linking a bank account is usually caused by a browser cache conflict or a pop-up blocker preventing the bank's secure authorization window from opening.
Could you let us know which bank you're trying to connect? Providing the bank's name helps us check for specific errors and resolve your issue more quickly.
In the meantime, you'll want to:
- Refresh your browser.
- Sign out and sign back in to your QBO account.
If the issue persists, try accessing your account via a private or incognito window. This mode prevents your browser from storing cache and cookies, which often resolves temporary glitches. Alternatively, you may want to use a different compatible browser to ensure optimal performance.
Feel free to click the Reply button below if you have other questions about QuickBooks.
