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Matching Bank information with supplier credit not refund

Hi,

 

I have a problem with matching my bank transaction due to supplier credits.

These are account credits not refunds. They have been entered in Quickbooks as supplier credits, and I could see that they had been entered when I checked the supplier.

 

Here is the problem. Several credits were for large amounts a couple of months ago. As I have been receiving bills from the supplier over the last couple of months I have been entering them as normal. These invoices have not been paid as the account was always in credit. Only now, have my invoice amounts exceeded the credit amount applied.

I now need to match the bank payment for the amount that I owe. Obviously it does not match the invoices entered. When I go to match, I expected all the outstanding invoices, a long with the credits to be in a list so I could tick them to arrive at the owed amount. The "match" part of the banking only shows the invoices, not the credits. As a result if all the invoices are ticked, it indicates a much larger amount than the actual amount paid. There doesn't seem an option to "apply" the supplier credits to this part of the banking procedure.

 

I need to be able to bulk tick all the invoices and credits altogether so the outstanding amount with match the bank payment.

 

Is there anyway of doing this? 

 

Any help much appreciated. 

Solved
Best answer 03-14-2019

Accepted Solutions
QuickBooks Team

Re: Matching Bank information with supplier credit not refund

Hello mrmunkeyman,

 

You can only apply credits directly to bills. You will need to go into the bills, select make payment and tick the credits at the bottom of the screen - this will then reduce the amount due and allow you to match in banking.

 

Please let us know if you need any further help, or have any further questions.

 

Thanks,

 

Talia

1 REPLY 1
QuickBooks Team

Re: Matching Bank information with supplier credit not refund

Hello mrmunkeyman,

 

You can only apply credits directly to bills. You will need to go into the bills, select make payment and tick the credits at the bottom of the screen - this will then reduce the amount due and allow you to match in banking.

 

Please let us know if you need any further help, or have any further questions.

 

Thanks,

 

Talia