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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
undercutni
Level 1

My bank account consent has lapsed and when i select the "manage consent" link i get a error message

 
1 REPLY 1
JeraldR
QuickBooks Team

My bank account consent has lapsed and when i select the "manage consent" link i get a error message

Hello, Undercutni.

 

May I know what specific error message you are getting when selecting the Manage consent link? It would help us identify what specific resolution about the error you received.

 

Let's try logging in and logging out to reset your session with the QuickBooks server. If it's still the same. Let's use QuickBooks' different supported web browsers to help refresh the website preferences, causing an error to populate.

 

If the error persists, I recommend contacting our Live Support team for assistance in resolving the issue, investigating its causes, and guiding you on the next steps. Here’s how:

 

  1. Head to the Help icon on the upper right of your screen.
  2. In the Search bar, type Contact Us.
  3. Click the Contact Us option. 
  4. Choose Callback.

 

If you need more help with QuickBooks, please don't hesitate to ask. 

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