I can help you with resolving the error you're having with your bank connection to correct the bank balance and get your latest transactions, @robbie160.
Can you tell me more about the bank that you're having trouble with and the error message you're encountering? That'll help us get the best resolution for the error you're having.
You can perform a manual update to get the latest available transactions from your online banking account. Here's how:
- Click the Banking menu and go to Banking menu.
- Select the bank account.
- Click on the Update button.
This updates your bank and credit card transactions. If you see a message about additional authentication, follow the onscreen instructions.
To know more of what you can do if you don’t see your recently downloaded bank transactions in QBO, check this article: What to do if you can’t find downloaded transactions in QuickBooks Online.
Check this article for more information on how to manually upload transactions into QuickBooks Online. From here, you can now categorise and then reconcile the transactions.
Let me know if there’s anything else that I can assist with about your bank transactions by leaving a comment below. I’m always here to assist. Have a wonderful day!