Hello there, NicoJ,
Since you're unable to connect your bank account in QuickBooks, let's manually add your bank transactions. Here's how:
Download the transactions from your bank
- Sign in to your bank or credit card’s website.
- Follow your bank’s instructions for how to download transactions to your computer.
- Select the date range.
- Download your transactions.
- Save the file on your desktop.
These are the supported file type so you can upload the file into QuickBooks Online:
- Comma-Separated Values (CSV)
- QuickBooks Online (QBO)
Upload the transaction
- In QuickBooks Online, go to Banking.
- Select Upload transactions.
Check these articles for reference:
Furthermore, I recommend reaching out to us again so we can create a report.
Let me know if there's anything else I can help you with.