cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
Level 1

My bank won’t upload, it’s Santander Any help thanks Julie

 
1 REPLY 1
QuickBooks Team

My bank won’t upload, it’s Santander Any help thanks Julie

Hi there, @juliecottam.

 

You'll want to re-download the transactions to get this fixed. Let me walk you through how. You can use the Web Connect file to download manually. Please see this link for the detailed steps: Manually upload transactions into QuickBooks Online.

 

Here's how:

  1. Select Banking on the left pane.
  2. Choose Banking at the top, then click File Upload.
  3. Click Browse and choose the file you saved in Step 1.
  4. Click Next.
  5. From the QuickBooks account drop-down, select the account you want to upload the bank data to and click Next.
  6. If you're uploading a CSV file, you're prompted to select columns from the CSV file that match QBO banking fields.
  7. Click Next when you're done.
  8. Select Let's go or Finish.

 

After that, verify your bank register to see transactions. I'm also attaching these handy articles in case you want to do the following.

 

Should you need further assistance, don't hesitate to leave a comment below. We're always here to help.