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warrenlogistics-
Level 1

My Lloyds account won’t link as it says it’s been used with quickbooks elsewhere, but it isn’t , how do i resolve ? thanks

 
1 REPLY 1
Catherine_B
QuickBooks Team

My Lloyds account won’t link as it says it’s been used with quickbooks elsewhere, but it isn’t , how do i resolve ? thanks

I can share some troubleshooting steps that will fix this issue, emfijiaussus.

 

You can first verify if your bank has maintenance or updated its system. Then, try connecting again using the bank's URL to ensure that it's the updated and correct bank. If you get an error, you can check out how to resolve it using this link: Open Banking connection errors.

 

If your bank is still fixing its system, you can manually upload transactions into QuickBooks Online in the meantime. After your transactions are uploaded, you can match and categorize them before you add them to your register. 

 

Keep me posted on how this works. I'll be around the corner to help. Take care!

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