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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
davehearne48
Level 1

My Monzo Business account connection keeps dropping. I try to reconnect and it doesn't work and I end up having to call QB each time. Does anyone else have this issue?

 
1 REPLY 1
Candice C
QuickBooks Team

My Monzo Business account connection keeps dropping. I try to reconnect and it doesn't work and I end up having to call QB each time. Does anyone else have this issue?

Hey there, @davehearne48

 

Thanks for reaching back out to the Community! 

 

I can see how disruptive it is to have your bank connection drop repeatedly, especially when you're just trying to keep your books up to date. It’s certainly not the efficient experience we want for you.

 

To get this sorted, I’m move this over to our Next Level Help team. They’ll dig into your Community comments and previous support history to get the full picture of what’s happening with your Monzo connection. You can expect one of our experts to reach out within 1-2 business days with a plan to get this fixed for good.

 

If you have any other questions, feel free to reach back out. Have a wonderful day! 

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