Let's go through some troubleshooting steps to help you successfully connect your Monzo business account to QuickBooks, liv200606. This will make managing your bank transactions more efficient
An outdated stored cache can impact the performance of the program. I recommend accessing your account using a private or incognito window. This approach will help us determine if the issue is related to the browser cache.
Here are the keyboard shortcuts:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + N
If you're able to connect, clear the browser's cache. Doing so deletes all the data from your browser and optimizes its performance. You may also use other supported browsers as an alternative.
However, if the issue persists, I'd recommend contacting our QuickBooks support team so they can go deeper into resolving this issue in a safe environment and initiate an investigation when necessary.
Additionally, I’m providing these resources to help you match your downloaded transactions and fix banking errors in QuickBooks:
We're here to help whenever you need additional assistance with connecting your bank or any other QuickBooks-related concerns. Please feel free to reply in the comments below. Take good care.
