cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
julie39
Level 2

Payments of Sales Invoices

Sorry to be a pain but this problem is a little beyond me, any help gratefully received.  The lady I work for has raised a number of sales invoices but on checking if they have been paid by customers.  I have been told that they have been paid into another bank account that is not connected to the company.  The monies will not be transferred in the company account. I need to, however, show that these invoices have been paid.  Any solution gratefully received.

Solved
Best answer December 11, 2020

Accepted Solutions
EmmaM
QuickBooks Team

Payments of Sales Invoices

Hi Julie, there are a few ways to do this you can set up in the chart of accounts cash at bank and in hand chart of account specifically for this. Then receive the payment to that chart of account on the invoices. The alternative would be to do a journal entry on one side reducing the debtor and naming the customer in the journal line and on the other side, you would have to create an account to be the other side of the transaction as that income has to go somewhere. The 1st option would be the easiest the 2nd option may be worth speaking to an accountant about. 

View solution in original post

2 REPLIES 2
EmmaM
QuickBooks Team

Payments of Sales Invoices

Hi Julie, there are a few ways to do this you can set up in the chart of accounts cash at bank and in hand chart of account specifically for this. Then receive the payment to that chart of account on the invoices. The alternative would be to do a journal entry on one side reducing the debtor and naming the customer in the journal line and on the other side, you would have to create an account to be the other side of the transaction as that income has to go somewhere. The 1st option would be the easiest the 2nd option may be worth speaking to an accountant about. 

View solution in original post

julie39
Level 2

Payments of Sales Invoices

Thank you Emma.

 

I thought it would be this way but just wanted to check.

 

Your help is very much appreciated.  :-)

 

Need to get in touch?

Contact us