QB App won't sync with my Santander accounts, just keeps on the loading screen.
I am having the same problem, for the second time. First time 90 days ago, I have up syncing and unsynched to resynch which resulted in all my receipts disappearing and all my transactions uncategorised. I had to manually input it ALL again for the previous 6 months. I am now experiencing the loading screen and scared to uninstall as if I have to input all my stuff for now the last 9 months I think I'll throw my phone through a window, but not before unsubscribing from QB. Please give me a solution!
When the application is not fully functional, performing the recommended basic troubleshooting steps will resolve the issue.
To get this sorted out, as an initial step, let's clear the application's cache files. Doing so helps in fixing any sort of unexpected behavior in the system.
Go to Settings and click Setting General iPhone Storage.
Choose an app that's taking up a lot of space.
To free up the storage without deleting the documents and data for the app, hit the Offload App.
From your device's Settings, select Apps (varies by device).
Choose the QuickBooks app from the list
Hit Clear Data.
Once refreshed, restart your device, ensure to log in with the correct credentials, and check your transactions from there. If you get the same result, uninstall and reinstall the QuickBooks Online app.
However, if it's still not syncing, I'd suggest logging into your account via web browser and using our WebConnectfeature to manually import the transactions.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
We have to collect some data when you use this website so it works and is secure. We'd also like your consent to collect data to study how people use our site. Doing so helps us improve our services and allows us to tailor the marketing you see on our site. Select 'Accept cookies' to agree or 'Cookie settings' to choose which cookies we use. You can change your mind at any time by clicking the 'Manage Cookies' link.
Choose your cookie preferences
Some cookies are needed to make our website work and can't be turned off. But we need your consent to use others that are not essential. You can make your choices below and update them at any time using the 'Manage Cookies' link. To find out more, visit our Cookies Policy.
These cookies are necessary for the site to function. They also help us keep your data safe.
These cookies allow us to enhance your experience and remember your preferences, region or country, language, and accessibility options.
These cookies tell us how customers use our website. We study and organize this data to help us optimise our content and provide you with personalised experiences.
These cookies help us provide you with relevant communications and ads in our products and on other sites.