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T-K
Level 2

QuickBooks bank feed integration with Tide

The answer below is dated January 11th, today is August 12th. What are you doing about this? Tide are obviously blaming QBO for the delay. Why?

Please advise asap with time frame and dates as either my bank changes or my software does, and right now it doesn't look like banks fault.  Manual upload cannot continue in this modern world of business.

 

regards

 

Tom

 

 

Valentine at Tide Head of Community

Jan 11

 

Hi,

Our objective is to integrate with all accountancy software providers, as you know, our mission is to save small business owners time.

What this means in practice is that we’ve been having discussions with Xero, Quickbooks, FreeAgent, Sage (+others) since we launched. Xero and FreeAgent work on a public API basis, which means we can connect without requiring any time or resources from them. Sage and Quickbooks don’t have APIs, which means we require them to do some tech development work for us to provide a feed. While Sage has been quick to prioritise us, Quickbooks is taking a bit more time.

The good news is that discussions are advanced with Quickbooks and we’re really hoping to release something in the first half of this year. However, we depend on them so we’re not able to promise any time frame until we actually begin the work.

We’ll let update the community as soon as we have more information. Thanks again for your patience.

Valentine

18 REPLIES 18
T-K
Level 2

Re: QuickBooks bank feed integration with Tide

In the interest of disclosure the following message was a reply to my question to Tide back in Nov 18. 

 

Regards

 

Tom

 

 

Valentine_at_Tide Head of Community

Nov '18

Hey @TomK,

I’m afraid we don’t have any update at this stage as QuickBooks don’t have a Bank Feed API for now.

We’ll start working on this as soon as they launch their API.

Let me know if you have any other questions in the meantime, I’d be happy to help.

Thanks,
Valentine

 

 

 

QuickBooks Team

Re: QuickBooks bank feed integration with Tide

Hello, @T-K,

 

I understand the urgency of connecting your financial institution (FI) so you won't have to manually upload transactions.

 

I recommend leaving a suggestion through the website so our Bank Team can see how to support Tide in the future. 

 

To do so, here are the steps you can follow:

  1. Go to your Banking menu.
  2. Enter your bank account, then click Still can't find your bank link.
    findbank.PNG
  3. On the Can't find your bank window, add the Bank name and Bank web address (URL), then click Request.
    findbank1.PNG

Feel free to read through this article: Connecting to your Bank Account in QuickBooks. This link provides video tutorials about to help you connect your FI using standard feeds or upload CSV file methods.

 

Thanks for posting here in the Intuit Community. Don't hesitate to post again if there's anything else you need and I'm here to help you out.

Level 2

Re: QuickBooks bank feed integration with Tide

Couldn’t agree more. This has been going on way too long. Either I dump Tide, or QB, or both as it’s increasing my workload rather than decreasing it like it’s supposed to and I have little confidence my transactions are being tracked accurately with manual data transfers. Even the HSBC integration is poor at best. Come on, please sort it, out subscription fees surely cover more than hosting and database access?! I expect high end backend integration that moves with the times otherwise what are we paying for?

Level 1

Re: QuickBooks bank feed integration with Tide

I suspect that Intuit haven't been prioritising this work as they are focused on moving to Open Banking (https://quickbooks.intuit.com/learn-support/en-uk/banking/open-banking/01/283336), that will allow them to connect to any bank that has an API, which Tide does (https://tideapi.github.io/docs/).

 

It would still be nice if they gave us some clearer information and timescales though, as there are many of us who are suffering the overhead of manually updating our transaction information until this is resolved.

T-K
Level 2

Re: QuickBooks bank feed integration with Tide

I completely agree! 

T-K
Level 2

Re: QuickBooks bank feed integration with Tide

Deadline been and gone, yet still QBO doesn't connect with Tide.

Why!!!!!!!?

QuickBooks Team

Re: QuickBooks bank feed integration with Tide

Hi Tom,


I can share this with our online banking team. That way, they’ll be informed that users are anticipating a connection between Tide and QuickBooks Online.

 

However, please know that they don’t discuss their ongoing projects with us unless they are already implemented or available on the users’ end.


In the meantime, please continue doing the manual upload to keep your bank records updated. You can do it weekly or twice a month, depending on how many transactions you usually process.

 

You can always go back to this thread if you have other questions.

R-M
Level 1

Re: QuickBooks bank feed integration with Tide

Really need a time scale on integration as will have to change my accounting software soon... this is a right ball ache!

Level 1

Re: QuickBooks bank feed integration with Tide

Any news on quickbooks being able to integrate with my Tide yet? (posted 29th Oct 2019)


@T-K wrote:

The answer below is dated January 11th, today is August 12th. What are you doing about this? Tide are obviously blaming QBO for the delay. Why?

Please advise asap with time frame and dates as either my bank changes or my software does, and right now it doesn't look like banks fault.  Manual upload cannot continue in this modern world of business.

 

regards

 

Tom

 

 

Valentine at Tide Head of Community

Jan 11

 

Hi,

Our objective is to integrate with all accountancy software providers, as you know, our mission is to save small business owners time.

What this means in practice is that we’ve been having discussions with Xero, Quickbooks, FreeAgent, Sage (+others) since we launched. Xero and FreeAgent work on a public API basis, which means we can connect without requiring any time or resources from them. Sage and Quickbooks don’t have APIs, which means we require them to do some tech development work for us to provide a feed. While Sage has been quick to prioritise us, Quickbooks is taking a bit more time.

The good news is that discussions are advanced with Quickbooks and we’re really hoping to release something in the first half of this year. However, we depend on them so we’re not able to promise any time frame until we actually begin the work.

We’ll let update the community as soon as we have more information. Thanks again for your patience.

Valentine


 

Level 2

Re: QuickBooks bank feed integration with Tide

Xero is looking very promising, especially as Tide are offering 6 months for free. If you use Tide, I strongly recommend NOT using quickbooks as I've been with them for 8 months and have been fobbed off with QB integration coming 'soon'. This makes it near impossible to do my accounting despite the software claiming to make it easier. Without the digital connection, this is utterly useless and neither company seem prepared to produce any kind of time frame for development aside from 'soon' or 'in the future'. There's enough uncertainty running a business without the hassle of constantly trying to chase up software developments. Come on SORT IT OUT!!!!!!

QuickBooks Team

Re: QuickBooks bank feed integration with Tide

Hi WrexhanChauffeurs

 

We do not have a date when QuickBooks will be integrated with Tide. We have enclosed a link to enable you to check for updates.

 

https://quickbooks.intuit.com/learn-support/en-uk/help-articles/understanding-if-you-can-update-your...

Level 2

Re: QuickBooks bank feed integration with Tide

Thanks for the link. Very disappointing to see the link delivers no information whatsoever. Can you please amend this format to include Timelines. When I say timeline, I mean something with more accuracy than 'between now and the end of the universe'. Alternatively, maybe you could change your charging structure to the same time line where all the invoices you send me can be 'paid soon' with the same level of accuracy? Even if you narrowed it down to a year, or even decade that would be a great help. I have to make decisions about the future of my business and unfortunately 'soon' does not offer enough detail on which to make decisions. Therefore, you have left me with little choice other than to seriously consider cancelling my QB subscription and moving to one of your competitors. This is not something I want to do, but without even a hint at when you might actually implement these features, how on earth can I be expected to continue to pay for a sub-standard service. FYI I'd even be willing to pay more monthly so you can employ an IT infrastructure capable of delivering your promises. When I joined many months ago, my interpretation of 'coming soon' was that it would be working within a few weeks. Now I have months of un-recorded transactions, duplicate imports, an absolute mess! Please don't reply with another link or any more meaningless timescales. Unless you have a meaningful timeframe detailed in units such as weeks or months, just don't bother replying. 

QuickBooks Team

Re: QuickBooks bank feed integration with Tide

Hey Hutch82,

 

We appreciate your frustrations and understand the the banking connection is an integral part to the ease of bookkeeping within QuickBooks. The integration with Tide is projected to be within the coming months however we are unable to provide a confirmed date for this - we'll be updating the article linked prior as soon as we have further information. 

 

Thanks

T-K
Level 2

Re: QuickBooks bank feed integration with Tide

Deadline for open banking was 14th September and still they've done Sweet **** all about it or letting us know what's going on. Just get fobbed off with go to this link, go to that link..... Abysmal service.....

QuickBooks Team

Re: QuickBooks bank feed integration with Tide

Hi T-K, 

 

The FCA granted a six month adjustment period to all banks extending the original open banking deadline to March 2020 to allow further time for preparation. As soon as the new connections are available we will migrate customers to the new feed in advance of this.

 

Thanks

Level 2

Re: QuickBooks bank feed integration with Tide

Does this mean you won't be doing anything until 2020? Thats a deal breaker for me if so. I'm off! Also, could we please please please have something more meaningful than the 'coming months'. My death will occur in the coming months. Brexit will or won't happen in the coming months, we could have terraformed Mars within the coming months and how do we know if Mars-based banking will also be supported in the coming months?

 

Please just be honest. Is someone working on it? A team? An individual? You've had planning meetings but not started anything? You have a team testing and nearly ready for release? Or maybe it's only development is on this thread and remains at 'idea stage'.

 

Personally, if I don't hear back with a date, even if provisional, I will be leaving within the month. When I say date, I mean a specific day of a specific month of a specific year - even if this is just a target! 

T-K
Level 2

Re: QuickBooks bank feed integration with Tide

Couldn't agree more Hutch82! Make for interesting review writing as well! What is it they say? A company lives and dies on its reputation.....


@Hutch82 wrote:

Does this mean you won't be doing anything until 2020? Thats a deal breaker for me if so. I'm off! Also, could we please please please have something more meaningful than the 'coming months'. My death will occur in the coming months. Brexit will or won't happen in the coming months, we could have terraformed Mars within the coming months and how do we know if Mars-based banking will also be supported in the coming months?

 

Please just be honest. Is someone working on it? A team? An individual? You've had planning meetings but not started anything? You have a team testing and nearly ready for release? Or maybe it's only development is on this thread and remains at 'idea stage'.

 

Personally, if I don't hear back with a date, even if provisional, I will be leaving within the month. When I say date, I mean a specific day of a specific month of a specific year - even if this is just a target! 


 

QuickBooks Team

Re: QuickBooks bank feed integration with Tide

By March 2020 standard feeds will be replaced with the new open bank feed in line with PSD2, however we are transitioning to the new feeds at the earliest opportunity and have successfully migrated customers for those banks which have the connection available. We are updating the article linked regularly, and have today released the new connection to Revolut bank. Our engineers are working with priority on the remaining providers, we appreciate your anticipation however are unable to release specific dates at present.