Hi Karen:waving_hand:, The Co-operative bank currently does not have a live bank connection, our bank engineers are currently in talks with the bank. When they have been trying to set up an open banking connection we are being blocked by the bank which we have reported. We will be updating the following link as well as advising in product when you can upgrade the connection. In the meantime, it is a case of uploading CSV files with the bank transactions on(downloaded from the bank website)