United States United Kingdom Australia Brasil Canada (English) Canada (French) France Mexico Singapore South Africa Global Ireland
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
FRANCES158
Level 1
posted
‎November 05, 2020 10:51 AM
last updated ‎November 05, 2020 2:51 AM

New device-bank feed not loading, it is working on other devices.

 
Solved
0 Kudos
Cheer
Reply
Best answer November 05, 2020
Solved

Accepted Solutions
FRANCES158
Level 1
‎November 05, 2020 04:31 PM

New device-bank feed not loading, it is working on other devices.

Hi, thank you for replying. I have manage to sort it out. I updated microsoft edge and it is now working.

Kind regards.

View solution in original post

0 Kudos
Cheer
Reply
2 REPLIES 2
GeorgiaC
QuickBooks Team
QuickBooks Team
‎November 05, 2020 11:35 AM

New device-bank feed not loading, it is working on other devices.

Hi FRANCES158,

 

This is unusual! Is the new device using a different operating system to the others, e.g. Mac or Windows? 

 

Do you receive a specific error message when updating the account or does this get stuck on a loading screen? 

 

Thanks

0 Kudos
Cheer
Reply
FRANCES158
Level 1
‎November 05, 2020 04:31 PM

New device-bank feed not loading, it is working on other devices.

Hi, thank you for replying. I have manage to sort it out. I updated microsoft edge and it is now working.

Kind regards.

View solution in original post

0 Kudos
Cheer
Reply
Top
We use cookies to enhance your browsing experience - Find out more. By continuing to browse this site you are agreeing to our use of cookies. Change your cookie settings.
Choose your cookie preferences
We use cookies to give you the very best experience.
These cookies are necessary for the site to function. They also help us keep your data safe.
These cookies allow us to enhance your experience and help you save time when using preferences and details.
These cookies help us optimise our content and provide you with personalised experiences.
These cookies help us provide you with relevant communications and ads in our products and on other sites.