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Visit this post for a list of recent banking issues in QuickBooks Online.
MarkUK
Level 1

Something unexpected happened and we couldn't connect to your bank

All of a sudden 24 hours ago I started getting "Something unexpected happened and we couldn't connect to your bank" and now Quickbooks Self - Employed cant connect to my Santander Bank. I have changed nothing. 

"Fix your connection"

1 REPLY 1
Anonymous
Not applicable

Something unexpected happened and we couldn't connect to your bank

Thanks for bringing this to our attention, MarkUK.

 

I'm here to address your concern about the issues you've encountered when trying to connect your Santander bank account.

 

This has been reported as an ongoing issue in QuickBooks Online. Our engineers are currently aware of this, and they're working to find a complete fix for this issue.

 

Since we're still working on this, please contact our QuickBooks Customer Care Team so they can include you to our notification list. This way, we can easily reach out and notify you once the issue is completely resolved.

 

You can contact them through this link: https://community.intuit.com/articles/1145770.

 

Feel free to reach out to me if you have any other concerns by leaving a comment below. I'm always here to help.

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