When refreshing my bank account, I now get this error message:
"Something isn't working
Sorry, your bank no longer supports working with QuickBooks. Contact your bank for more info.(1000)"
This connection has been working fine up to now and I have a second QB subscription with a connection to the same bank (different account) that also works fine. The bank in question is "Tide". I have tried clearing cache and I have tried on multiple devices.
In addition, you can bring in the transactions manually. All you need is a file from Tide that you can upload to QuickBooks Online. Go to the Banking or Bookkeeping menu, select Transactions, then select Banking. Click the Upload transactions button and follow the on-screen steps. You can also check this link for the detailed steps: Manually upload transactions into QuickBooks Online.
Once you're able to link and connect it and download the transactions, you can check this article on how to review and categorise them and reconcile your account:
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