Hi Matt, when you reconnect your bank in QuickBooks, it will normally download transactions automatically for up to 90 days, depending on your bank's policy. Since it didn't flow, I recommend reaching out to our Sole Trader live support team so they can conduct a closer review of this matter.
To ensure you reach a representative at a time that works best for you, please check our support hours.
In the meantime, you can manually upload your bank transactions using a CSV file format to ensure your records in QuickBooks remain up to date.
Please don't hesitate to reply here if you require any further assistance.
