cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
darlingaslan-out
Level 1

Trying to import my Etsy transactions that I downloaded as a CSV file, however it keeps saying file upload failed when I try to upload them. How do I fix this issue?

 
1 REPLY 1
Maybelle_S
QuickBooks Team

Trying to import my Etsy transactions that I downloaded as a CSV file, however it keeps saying file upload failed when I try to upload them. How do I fix this issue?

I can help import your bank transactions, @darlingaslan-out.

 

You'll have to make sure that your CSV file is formatted correctly so you can import your account successfully without any error. These are some formatting samples that you'll have to avoid:

 

• Standardize the date format to a single format (for example, dd/mm/yyyy).

• Remove the word amount if it appears in the Amount column.

• Remove zeroes (0) from the file and leave those cells blank.

• Correct any transactions that display numbers or special characters in the Description column.

• Mac users must save the file as a Windows CSV file.

 

After changing the format, you can continue importing the file. Check out the article for the steps: Manually import transactions into QuickBooks Self-Employed.

 

Additionally, here's an article that you can read to help manage your downloaded bank transactions in QuickBooks Self-Employed:

 

• Categorize transactions

• Split transactions

 

Reach out to me directly if you have additional questions about working in QBO. I'm always ready to lend a helping hand.

Need to get in touch?

Contact us