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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
abeautifulyousalon21
Level 1

unable to contact to my bank account

I go into quickbook to contact to my bank account, enter the bank & then when it goes into the bank app it doesn't go any further, is it the bank or quickbooks?

1 REPLY 1
JoelES
QuickBooks Team

unable to contact to my bank account

Let's work on some troubleshooting steps to fix your banking issues, Abeautifulyousalon21.

 

Let’s start by identifying which bank account you’re having trouble with. In the meantime, I recommend checking your bank’s website to see if there are any reported outages or service issues that might be affecting you.

 

Keep in mind that banks sometimes conduct maintenance, which can temporarily disrupt their connection with QuickBooks.

 

If the problem persists, consider importing transactions using a CSV file. You can refer to this article for guidance. Manually upload transactions into QuickBooks.

 

Feel free to reply if you have any other questions about QuickBooks.

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