Learn how to get more details about Intuit charges to your credit card or bank account.
If you don’t recognise an Intuit or QuickBooks charge, here's how to check where it came from and why.
Note: If you use online banking with QuickBooks, your bank might charge you a service fee for allowing the connection. This charge isn't from Intuit.
Option 1: Look up a charge here
You can use this tool to look up a charge for any of these products:
- QuickBooks Online
- QuickBooks Online Accountant (Note: functionality to drill into bill not available)
- QuickBooks Self-Employed
- QuickBooks Online Payroll
- QuickBooks Time
- QuickBooks Desktop
Note: This form shows charges on or after May 27, 2020. For charges before that date, use option 2.
Note: If a charge can't be found using the charge look-up tool, see Mailchimp's terms of service for details on Mailchimp payments.
Option 2: Look up a charge in your billing history
Select the product you want to look up a charge for.
If you don’t see your product or charge, you might have multiple accounts. Be sure to sign in to the account you used to register your product or service.
QuickBooks Desktop
If you use QuickBooks Desktop and you want to check your billing history, get in touch with us and we can help.
You can also find your historical bills in your email inbox.
Still don't know what the charge is for
Get in touch with us. We’ll help you understand what the charge is about.