Hello and welcome to the Community, helen-haydenweal
We'd be happy to share some guidance on the steps to record transfers in QuickBooks Online.
Since the money is relating to a director loan, you can first create a director's loan account in QBO to track the funds.
Once this is created, you can then record moving funds between bank accounts with a transfer.
If you are unsure of which accounts to use when recording the transfer, we recommend contacting your bookkeeper or accountant for best advice. If you don't already have an accountant, you can find a QuickBooks certified advisor near you on our online directory.
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