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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
AdrianB
Level 1

What can I do to get 5 months bank transactions that do not seem to have been loaded from the bank?

How can I load missing transaction from my bank?

2 REPLIES 2
SIAB
Level 7

What can I do to get 5 months bank transactions that do not seem to have been loaded from the bank?

What file format can you download from your bank? csv, pdf or else?

MichaelaS
QuickBooks Team

What can I do to get 5 months bank transactions that do not seem to have been loaded from the bank?

Hi, Adrian.

Thank you for posting your queries in the Community page. Let me provide some insight into retrieving your 5 months worth of transactions.

Please check your bank's online platform to ensure you're accessing the correct account, date range, and that no maintenance advisories issues are affecting your access. Review your transaction history to see if the missing entries are visible.

If not, I suggest contacting your bank for assistance to review them or request a CSV file for those missing transactions.

Please leave us a response if you have other questions or concerns.

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