Hi there, Craig. In QuickBooks Sole Trader, when a payment shows as “Deposited,” it means the transaction has been recorded as money received into your account. However, this doesn’t mean the money is held inside QuickBooks Sole Trader. The actual funds are in the bank account you’ve connected.
To check the payment, go to your Transactions > Bank Transactions tab and locate the payment. Open the transaction and review the details to confirm it’s been categorized as income. Then, check your real bank account (outside of QuickBooks Sole Trader Plus) to confirm the money has been received there.
This helps you confirm that the payment recorded in QuickBooks Sole Trader Plus matches the actual deposit in your bank account.
If the payment isn’t showing in your bank, it’s best to check with the payer or your bank directly, as QuickBooks Sole Trader Plus only reflects transactions that are recorded or imported.
If you have any questions, feel free to reply in this thread.
