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When updating Barclays bank to QBO some numbers are rounded down eg £47.25 is importing into QBO bank as £47.00 It's been like this a while, Any solutions please?

 
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QuickBooks Team

Re: When updating Barclays bank to QBO some numbers are rounded down eg £47.25 is importing into ...

Hi there, @brian35.

 

I'm here to help provide some details about updating Barclays bank in QuickBooks Online (QBO) for UK.

 

I've checked our investigation list, and I found out that the small differences transactions on the bank statement and QBO bank feed is a known issue in QBO for the UK. Our engineers are currently investigating and working on an immediate fix. 

 

While we're continuing to work on resolving this issue, for the meantime you can import bank transactions using Excel CSV file as a workaround. 

 

I also encourage you to contact our QuickBooks Online Support Team so they can add you to our notification list of affected users to receive live email updates about this issue.  

 

Here's how to contact our customer support:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (question mark icon) at the top right.
  3. Select Contact us to connect with a live support agent.

I appreciate your patience as we work through this. Don't hesitate to leave a comment below if you have any other questions. I'm always here to help.