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david-wilson
Level 1

Why cant I reconnect bank feed with Danske bank?

 
5 REPLIES 5
Ashleigh1
QuickBooks Team

Why cant I reconnect bank feed with Danske bank?

 Hello David-wilson, Welcome to the Community page, what exactly happens when you try to reconnect your Danske bank? Are you getting any error messages or codes showing up at all? 

david-wilson
Level 1

Why cant I reconnect bank feed with Danske bank?

Hi Ashleigh1

 

See attached for the message i receive. I do have full access rights to the bank.

 

Thanks David

Ashleigh1
QuickBooks Team

Why cant I reconnect bank feed with Danske bank?

Hi David, thanks for the screenshot, so having had a look in the system we can see on the account called EXCEED WORLDWIDE LIMITED that you have 3 Danske bank accounts connected up, and all three are showing errors. The errors we are seeing in the system are failed error 352 this error usually means that QuickBooks no longer has access to the bank accounts. You would need to disconnect and reconnect the accounts to re-authorise the connections.  If you still have any problems please let us know. 

david-wilson
Level 1

Why cant I reconnect bank feed with Danske bank?

Thanks Ashleigh1

 

Thats has sorted the problem.

 

Thanks

Ashleigh1
QuickBooks Team

Why cant I reconnect bank feed with Danske bank?

That's great to hear your all sorted now David have a wonderful rest of an afternoon. 

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