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usertelliot9
Level 1

Why won’t it let me connect to my bank it just says failed?

 
1 REPLY 1
JessT
QuickBooks Team

Why won’t it let me connect to my bank it just says failed?

Hi usertelliot9,

 

It could be that the bank is doing maintenance on their end, or there's really an issue with our connection to that particular bank. Let's find out.

 

If you see an error code or message when trying to connect your account, please search it in the Community to find the steps to resolve it. You can also comment below with the bank's name for me to check if we have reported cases about it.

 

Please visit your bank's website as well and look for announcements about maintenance. If there's none, you can download your transactions in CSV format. That way, you can upload them in QBSE. Here's an article to guide you through it: Manually import transactions into QuickBooks Self-Employed. This includes information about handling your transactions.

 

We're just right here to continue helping you with this.