Learn how to cancel your QuickBooks Online mobile app subscription if you purchased it through the app store.
We’re sorry to see you go. If QuickBooks Online isn’t fit for your business needs, we can help you cancel your subscription. Follow the steps below to cancel a QuickBooks Online subscription you bought from Google Play or Apple App Store.
If you use the web version of QuickBooks Online, don't follow the steps in this article. Cancel your QuickBooks Online subscription using a web browser from your computer.
Note: If you use QuickBooks Online Payments, you also need to cancel your QuickBooks Payments account separately.
Cancel your subscription you bought from an app store
Follow these steps based on where you bought your subscription. If you purchased the subscription with your iOS or Android device, you can still cancel it on your computer.
If you bought QuickBooks Online from the Apple App Store
If you bought QuickBooks Online from Google Play
After you cancel, you can still access your account until the next billing date and view your data for 12 months.