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Level 1

Anytime a customer opens REVIEW AND PAY they see "CONTACT .....IF YOU ARE UNSURE HOW TO PAY THIS BILL" Why cant you just show our business bank account details .

 
1 REPLY 1
QuickBooks Team

Anytime a customer opens REVIEW AND PAY they see "CONTACT .....IF YOU ARE UNSURE HOW TO PAY THIS BILL" Why cant you just show our business bank account details .

Thanks for taking the time to reach out to us here, userhobartcrest.

 

Your customer will get this message if there a problem with the account that is linked to your payments. 

 

To remotely check your settings and reset the link for the Review and Pay button, I recommend reaching out to our Merchant Service Team.

 

You can get the contact information here: Contact Payments Support.

 

I'm just a post away if you have other concerns with QuickBooks Online.