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rhys5
Level 1

Billable time in weekly timesheet One employee's timesheet is defaulted to having the 'billable time' box ticked, while all others are off. Can this be changed?

This is a pain because they sometimes don't untick the box and it throws the profitability comparison for each project, and appear as cost items when I'm billing.  It is a good facility, but I just want it defaulted to 'off'.
5 REPLIES 5
emmam6
Moderator

Billable time in weekly timesheet One employee's timesheet is defaulted to having the 'billable time' box ticked, while all others are off. Can this be changed?

Hello Rhys5, welcome to the Community. We can certainly advice on why the timesheet may be defaulting to billable for one employee. It is likely that employee has the default billable ticked in the employee set up. If you can check in the employee contact list report:

  1. Log in to QuickBooks Online as the admin.
  2. Go to Reports on the left menu and search "Employee Contact List".
  3. Click on the little gear icon in the upper right-hand corner of the report.
  4. Click on Show More under Change Columns.
  5. Select the box next to Billable Rate.
  6. Click on the white space to apply (there's no save option).

If you then see that the employee has a billable rate, you need to amend that. So, if you then close the reports and go to the employee set up/employee information for that employee, do you have billable by default ticked? If you do if you can untick it and then hit on save. You can then re-run the same report if you want to check, and it should have updated.

rhys5
Level 1

Billable time in weekly timesheet One employee's timesheet is defaulted to having the 'billable time' box ticked, while all others are off. Can this be changed?

What do you mean by employee set up/employee information? I can’t find this when looking at the employees tab, and clicking on any of the employees.

GeorgiaC
QuickBooks Team

Billable time in weekly timesheet One employee's timesheet is defaulted to having the 'billable time' box ticked, while all others are off. Can this be changed?

Thanks for getting back to us, rhys5. Are you using either QuickBooks Online Core Payroll or Advanced Payroll?

 

As an alternative, you can edit the billable setting by opening a new weekly timesheet > click the small cog beside the help icon > untick make time activities billable.

 

Hope this helps. :)

rhys5
Level 1

Billable time in weekly timesheet One employee's timesheet is defaulted to having the 'billable time' box ticked, while all others are off. Can this be changed?

HIi, I'm using Quickbooks online 'standard' payroll

emmam6
Moderator

Billable time in weekly timesheet One employee's timesheet is defaulted to having the 'billable time' box ticked, while all others are off. Can this be changed?

Thanks for your reply Rhys5, can you give our customer support team a call on 0808 234 5337 and we'll do a screen share with you to escalate this as you should be able to remove the defaulted billable. Thanks

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