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Level 4

Help. Custom Form Styles is not showing when clicked.

Custom Form Styles is present in the Gear drop-down list but when clicked produces nothing.  It's disappeared and I had quite a lot of work saved on it.
Solved
Best answer 06-26-2019

Accepted Solutions
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Moderator

Help. Custom Form Styles is not showing when clicked.

Hi there, communityoil.

 

Let's try using an incognito window or private browser to rule out the possibility webpage issues.

 

Here's how to open an incognito window in all supported browsers:

  • Press Ctrl + Shift + P for Internet Explorer or Firefox.
  • Press Ctrl Shift N for Chrome.
  • Hold down Command Shift N for Safari.

If you're able to access the Custom Form Style page, then I suggest clearing the cache of your regular browser.

 

You can refer to this article that will walk you through the steps depending on which one you're using: Clear my browser cache and temporary Internet files.

 

I'm also linking an article just in case you need help in importing custom form styles for invoices or estimates.

 

Please let me know how it goes by leaving a comment below. I'll be here to keep helping.

View solution in original post

2 REPLIES 2
Highlighted
Moderator

Help. Custom Form Styles is not showing when clicked.

Hi there, communityoil.

 

Let's try using an incognito window or private browser to rule out the possibility webpage issues.

 

Here's how to open an incognito window in all supported browsers:

  • Press Ctrl + Shift + P for Internet Explorer or Firefox.
  • Press Ctrl Shift N for Chrome.
  • Hold down Command Shift N for Safari.

If you're able to access the Custom Form Style page, then I suggest clearing the cache of your regular browser.

 

You can refer to this article that will walk you through the steps depending on which one you're using: Clear my browser cache and temporary Internet files.

 

I'm also linking an article just in case you need help in importing custom form styles for invoices or estimates.

 

Please let me know how it goes by leaving a comment below. I'll be here to keep helping.

View solution in original post

Highlighted
Level 4

Help. Custom Form Styles is not showing when clicked.

JaneD

Spot on.  Cleared cache and Custom Form Styles has returned.  many thanks.  Community Oil