Thanks for reaching out to the Community!! Is this a transaction in the banking section in GBP paid into a GBP bank account? Do you have a GBP chart of account bank account or only \USD?
Hi EmmaM, Thanks for your response.
Yes, this is a transaction in the bank, paid into a GBP bank account. The chart of accounts is in GBP.
Hi there, luiza-ciuches-sh.
When recording the received payment, we are only able to use the home currency bank account or the bank account with the currency that matches the Invoice.
Because of this, you can exclude the downloaded payment from the GBP account. Then, create a new wash account and create a bank deposit for the payment. Once done, transfer the payment to the USD account. Here's how:
In addition, here's an article you can read to learn more about recording a bank transfer: Transfer Funds Between Accounts.
Once done, open the invoice and click Receive payment. Then, look the transaction that was transferred fro the wash account.
Let me know if you need anything else. We're always here to help.