Thank you for dropping by the Community. I appreciate you for reaching out to us.
Yes, QuickBooks can connect with Virgin Money bank. However, we've received reports about the inability to connect Virgin Money bank to QuickBooks. We're unable to provide a specific timeframe on when it'll be fixed, but rest assured our engineers are aware and working on a resolution.
I suggest contacting our QuickBooks Online Support to be added to the list of affected users. Please follow the steps provided to Contact Support:
1. In your QuickBooks Online account, select Help (?).
2. Select either tab to get started: Assistant or Talk to a human.
3. Search or select Contact Us.
4. Start a chat with a support expert.
Once everything’s good, you can read this article that has detailed steps in connecting bank accounts in QuickBooks Online: How to connect your bank accounts to QuickBooks?
You can also visit this article to learn how to review downloaded bank and credit card transactions and put them in the correct accounts: Categorize and match online bank transactions in QuickBooks Online.
Get back to us if there is anything you need help with your bank accounts. We are available 24/7. Have a great day!
