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mahdiaslam09-gma
Level 1

I joined QuickBooks for a £100 Amazon gift card however I haven't received it yet

 
1 REPLY 1
jenop2
QuickBooks Team

I joined QuickBooks for a £100 Amazon gift card however I haven't received it yet

We're thrilled to have you as a new member of the QuickBooks family, mahdiaslam09. Let me share the details about the promotion and when you can expect to receive your rewards.

 

Please note that the Amazon gift card rewards are processed within 120 days from the date you created your QuickBooks Online account. The rewards will be sent to the email address you used to register your QuickBooks account.

 

 For more details about this promotion, please refer to this article: Terms & Conditions.

 

If it's been longer than 120 days and you haven't received your reward, I recommend contacting our support team. They can look into your account and provide an update on the status of your voucher.

 

Let me share these steps on how you can reach out to them from your QBO account:

 

  1. Click the Help menu in the upper-right-hand corner of QBO.
  2. Proceed to the Assistant tab.
  3. Type in "contact support" in the chat box and press Enter.
  4. Select QuickBooks Online Support, then click Contact Us at the bottom of the screen.
  5. Click Ask about something else, then enter a short description of your concern.
  6. Choose between Have us call you or Chat.

 

Since you're just getting started with QBO, let me share these articles to provide some additional guidance:

 

 

You can always reply or post new inquiries in the Community if you need more help as you begin using QuickBooks for your business. We're here to help and will gladly steer you in the right direction.

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