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Level 1

I'm new to quickbooks and somehow set up two accounts with my business name the same for both, can I combine the 2?

 
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Moderator

I'm new to quickbooks and somehow set up two accounts with my business name the same for both, can I combine the 2?

We'll get this sorted out, mapfitness.

 

In QuickBooks Online, one company is equivalent to a subscription. Hence, merging two same companies is not possible.

 

Since you've mentioned that the other company is a duplicate, we'll need to cancel it. This is to avoid duplicate subscription charges. Here's how to do it:

  1. Log in to the duplicate company.
  2. Click the Gear icon in the upper-right corner and select Account and Settings.
  3. Select the Billing & Subscription tab and go to the QuickBooks tile.
  4. Select Cancel subscription or Cancel online.
  5. Follow the cancellation processes and click Submit and cancel subscription.
  6. Select Got it.

If you need further assistance in cancelling the duplicate subscription, you can reach out to our Customer Care Team. You can directly get the contact information through this link: Cancel your QuickBooks Online subscription.

 

Please get back to us if you have additional queries about this.