Hello there, @lucy11.
I'm here to help assist you with entering and saving bill transaction in QuickBooks Online (QBO).
There hasn't been other reports of users being unable to enter or save bill today. Any transactions you create in QBO should save right-away once you click that button.
It's possible that you might also be experiencing some browser hiccups. Once you visit a website, the cache will store the information which can take up space on the computer's memory. If it's overloaded, it can cause unexpected results.
In cases like that, you'll want to perform some basic troubleshooting. Start with logging into your account through a private browser:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Internet Explorer: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If it works fine with a private browser, o back to your regular browser and clear its cache. The article below can keep you going: How do I clear my browser cache and temporary Internet files?.
Feel free to let me know how it goes by clicking the Reply button below. I'll be around to keep helping. Have a good day ahead!
