Hello Info1573,
Welcome to the Community page,
What kind of payment are they wanting to cancel?
Are they wanting to cancel their subscription payment with Quickbooks?
Or are they wanting to cancel a payment that has been made to them in Quickbooks?
Could you provided us with more information on what it is you would like to do.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.